Special Orders at NiteTimeToys.com

We list a variety of popular items on our website, but NiteTimeToys.com can also special order many other products from most of the industry's major manufacturers. We are happy to research, quote a price for, and accept your special orders, subject to a few special restrictions:

1.	Deposit. Special orders paid by credit or debit card may be subject to a refundable deposit of up to 50% of the purchase price. (Not all special orders require this. Before we accept your order, we will tell you if a deposit is needed.) The remaining balance will be charged to your card when your order ships.
2.	Cancellation. Once you finalize a special order, if you later cancel it, or if the order cannot be completed due to your card being declined, we reserve the right to recover our expenses by charging a "Cancellation Fee" of up to 15% of the purchase price. If we required a deposit on your order, this means that a portion of your deposit may not be refunded.
3.	Returns. Once shipped, special order items may only be returned if they are defective. If you're not sure that an item we've quoted is the exact one you want, please ask for more information! We'll gladly provide pictures, manufacturer's part numbers, or other details whenever possible.
4.	Nitetime Points. Special order items do not earn Nitetime Points. However, if you've already earned enough Nitetime Points for a discount, you may use that discount on a special order. To redeem points, please tell us your Member ID when you place your special order.
5.	Shipping. Special order items generally ship within 10 business days (often less), subject to availability. All our quoted order totals will assume the least expensive available shipping method, unless you request otherwise.
6.	Combined Orders. If you'd like to order something from our regular online catalog in addition to your special order, we'll be happy to combine everything in one shipment to reduce your shipping charges. All items will ship together once your special order item becomes available, and only the special order portion of your purchase will be subject to restrictions 1 through 5 above.

If you would like us to research a special order item for you, please e-mail us with your request. To help us serve you better, please include as much information about the product as possible, including the full product name, a description of its unique features, the manufacturer, and product or part numbers. If you have a picture, or a link to somewhere online that offers the same or a similar product, that information may also help us find just what you're looking for.